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Have you been recently promoted to a leadership role but have not had the opportunity to develop your leadership skillsHave you been in your current leadership role but need to enhance your leadership skills further? You are not alone. It is not every day that managers and supervisors have the opportunity to develop their leadership skills before actively working in a leadership role. The technical skills and talents that made you a valuable asset as a non-supervisor may not be all you need to make a great manager or supervisor.

Supervisors play a vital role in the workplace as they are a crucial link between an organization's mission, employees, and executives. Many supervisors do not have leadership experience but have the abundant technical experience to understand their employees' jobs.


This robust management and leadership training will help you gain the knowledge and skills you need to become a better leader. After completing this workshop, you will have a new skill set that you can immediately apply to the workplace.  

This workshop is offered to groups of 5 or more.

Workshop Duration: 1 day

Leadership Skills for Supervisors: Communication, Coaching, and Conflict Management

Open Space Office

Workshop Objectives 

  • Learn how to maximize your time by prioritizing, planning, and prioritizing.

  • Determine your preferred leadership style.

  • Build on the ability to use a variety of leadership styles.

  • Determine how you can use collaboration and coaching to meet the needs of your staff and coworkers.

  • Investigate how to use confrontation as a source of innovative and well-rounded problem-solving ideas.

Workshop Topics

  • Pre-assignment evaluation

  • What personality style are you? How is yours?

  • Introvert/Extrovert

  • Understanding of leadership

  • Managing Your Time and Your Energy

  • The Commitment Curve

  • Employee Development Models

  • Dealing with Conflict and Difficult Issues

  • What Successful Leaders Do


Workshop Outline

Pre-Assignment Evaluation

Participants will review their pre-assignment at the beginning of the workshop, which asked them to examine where they are now as leaders and where they would like to go.

What personality style are you? How is yours?

Participants will complete a self-assessment to enable them to understand their leadership style during this session.


A questionnaire will be given to participants to decide if they are an introvert or an extrovert.

Understanding Leadership

Several different leadership styles will be discussed in this session, including Situational Leadership II® and servant leadership. The topic of performance management will also be discussed.

Managing Your Time and Your Energy

Participants can learn how to get organized, set goals, and control their time in this session.

The Commitment Curve

Following that, participants will hear about onboarding and orientation and the commitment curve and improve employee engagement.

Employee Development Models

This session will provide participants with a coaching model. The messages "you" and "I," as well as the implications and benefits matrix, will be addressed.

Dealing with Conflict and Difficult Issues

Participants are taught seven conflict resolution strategies during this session.

What Successful Leaders Do

The workshop will end with an analysis of effective leaders and organizations.

For more information on this workshop, please contact us: